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My pet peeves: telephone answering devices and companies that won’t answer email.
Don’t you just hate it when you call someone and get an automated answering device. I wouldn’t have called if I didn’t want to talk to a person. If our line is busy we are talking to someone and when we answer we are live. We do put an answering machine on if we are gone to a service school for the day. That way you can leave a message or you will know when to call back to catch us. But you won’t have to punch 15 buttons to get me during our office hours. And if we don’t answer during reg. hours we are probably running a motor and didn’t hear the phone.
2nd is when I get on a web page and they have a place to contact them and you never get a reply. If you don’t get a reply in 24 hours or on Mon. after the weekend we did not get your e-mail for some reason or could not get something back to you. Please send it again. We check our e-mail daily several times.
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